SoliDuel

Terms of Service

Last updated: March 25, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and IOCODO LLC ("we", "us", "our"), operator of SoliDuel, governing your access to and use of the SoliDuel application and related online services (the "Service"). By accessing or using the Service, you accept and agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Definitions

2. Eligibility

You must be at least 13 years of age (or the applicable minimum age in your jurisdiction, including 16 where required by law) and have the legal capacity to enter into a binding agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms. The Service is not directed to children below the applicable minimum age; we do not knowingly collect personal data from such users (see our Privacy Policy).

3. Accounts

You may create or access an account using supported sign-in providers (e.g. email, or third-party identity providers). You are responsible for: (a) providing accurate and complete information; (b) maintaining the confidentiality of your credentials; and (c) all activity that occurs under your account. You must notify us promptly of any unauthorised use. We reserve the right to refuse or suspend accounts that do not comply with these Terms or that we reasonably believe are used for abuse or fraud. You may delete your account at any time via Settings → Delete Account.

4. Acceptable use

You agree to use the Service only in accordance with these Terms and applicable laws. You must not:

We may suspend or terminate your access and take such other action as we deem appropriate in the event of a breach of this section or of these Terms generally.

Community safety and moderation

We have zero tolerance for objectionable content or abusive behavior. The Service may use automated filters and in-app moderation tools to detect, review, and limit prohibited content.

Users can report chats, block abusive users, or mute chat and notifications from specific users directly in the app. Blocking immediately hides the blocked user's content and profile from the reporting user. We review reports within 24 hours and may remove offending content, restrict features, suspend accounts, or terminate access when appropriate.

5. Content and licence grant

You retain ownership of the Content you submit. By submitting Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to use, store, reproduce, modify (as necessary to operate the Service), display, and transmit such Content solely for the purpose of providing and improving the Service. You represent and warrant that you have all rights necessary to grant this licence and that your Content does not infringe any third-party rights. We do not claim ownership of your Content, but we may retain copies as needed for the operation of the Service, to comply with law, or to enforce these Terms, in accordance with our Privacy Policy.

6. Intellectual property and our materials

The Service, including but not limited to its software, design, text, graphics, logos, and other materials we provide, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your personal, non-commercial use in accordance with these Terms. You may not copy, modify, distribute, sell, or create derivative works based on the Service or our materials without our prior written consent, except where expressly permitted or where mandatory law allows.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN SUCH CASES, THE ABOVE EXCLUSIONS APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY LAW.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE (AND OUR AFFILIATES, LICENSORS, AND SERVICE PROVIDERS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED EUROS (€100), WHICHEVER IS GREATER. NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD, FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. CONSUMERS IN THE EUROPEAN ECONOMIC AREA AND OTHER JURISDICTIONS WITH MANDATORY CONSUMER PROTECTION LAWS MAY HAVE ADDITIONAL RIGHTS THAT CANNOT BE WAIVED BY CONTRACT; THESE TERMS DO NOT AFFECT SUCH RIGHTS.

9. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your Content; (c) your violation of these Terms or applicable law; or (d) your violation of any third-party rights. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, at your expense.

10. Termination

You may terminate your use of the Service at any time by ceasing use and, where applicable, deleting your account. We may suspend or terminate your access to the Service, or delete your account, at any time, with or without notice, for any reason, including if we believe you have breached these Terms or applicable law, or if we discontinue or materially modify the Service. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including, without limitation, Sections 5–9 and this sentence) shall survive. We may retain and use your information as described in our Privacy Policy.

11. Changes to the Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates when the Terms were last revised. We will post the revised Terms on or through the Service. Your continued use of the Service after the effective date of the changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service. For material changes, we may provide additional notice (e.g. in-app or by email) where required by applicable law. We encourage you to review these Terms periodically.

12. General

13. Contact

For questions regarding these Terms of Service:

IOCODO LLC
Email: support@iocodo.com
Website: iocodo.com