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Sartia

Privacy Policy

Last updated: August 26, 2026

In brief: Sartia turns a written description into a garment concept, and can have the finished garment produced and shipped to you. You can browse and design with an anonymous account, with no name or email. When you place an order we need real details: your name, shipping address, and email, which we share with the print partner that produces and ships your garment. Payments are processed by Stripe, so we never see or store your card number. The app uses Firebase services (Google LLC) for accounts, storage, analytics, and crash reporting. We do not sell your personal data.

1. General information

Sartia ("the App") is a mobile application by IOCODO LLC ("we", "our", "us"). You describe a garment in your own words, the App generates design concepts adapted to garments that can actually be produced, and if you order one, a print-on-demand partner produces it and ships it to you.

This policy explains what information the App handles, why, and the choices you have. Because Sartia sells physical goods, it handles more real-world information than a typical app, and this policy spells that out honestly.

2. Account and authentication

On first launch the App signs you in anonymously through Firebase Authentication (Google LLC). This creates a random identifier with no name, email, phone number, or social login attached. Everything you design is keyed to that identifier.

You can optionally create an account with an email address and password. This links your existing designs to the account so they survive a device change. Creating an account is never required to design; an email address is required at checkout so we can send order updates.

3. Your prompts and designs

When you describe a garment, the App sends your description to AI services to turn it into a design:

Your prompt text is sent to these services without your name or contact details attached. Prompts are screened automatically, and designs that violate our content rules (for example trademarked logos or characters) are rejected.

Designs you keep are stored in Cloud Firestore, and the artwork of a kept design is copied to our own Firebase Storage so it cannot disappear from a third-party server while you still need it. Designs are private to your account.

4. Orders, shipping, and payment

To produce and deliver a garment we collect at checkout: your name, street address, city, postal code, state or region, country, and email address. This is the minimum a parcel needs to reach you.

Order records (what you ordered, where it shipped, what you paid) are kept as required for accounting, tax, and warranty purposes.

5. Firebase backend services

The App uses these Firebase services operated by Google LLC:

6. Who your data is shared with

We share personal data only with the processors needed to run the service, listed here in full:

We do not sell your personal data, and we do not share it with data brokers. Nothing you design is shown to other users.

Note: each processor handles data under its own privacy policy. See the policies of Google, Stripe, and our print partners for their specific retention and handling terms.

7. Data retention

8. Account deletion

You can delete your account and data at any time:

Full steps are also listed on the account deletion page.

9. Children's privacy

Sartia is not directed at children under 13, and placing an order requires the legal capacity to make a purchase. We do not knowingly collect personal information from children.

10. Your choices

11. Changes to this policy

We may update this policy from time to time. Material changes update the "Last updated" date at the top of this page. Continued use of the App after changes are posted constitutes acceptance of the updated policy.

12. Contact

IOCODO LLC
Email: support@iocodo.com
Website: iocodo.com