Loquio

Support

We read every email. Typical response within 2 business days.

Frequently asked questions

What is Loquio?

Loquio teaches American Sign Language (ASL) the way a language is learned: lessons, review timed by memory, and a camera that checks your handshape, place, movement and palm orientation against the form measured on 47 Deaf signers.

How does the camera check work?

When a lesson asks you to sign, Loquio watches your hand through the camera and compares it, on your device, against the reference form for that sign. It checks handshape, place, movement and palm orientation, and tells you which parts matched and which need work.

Why does Loquio ask for camera permission?

Only to run the sign check described above. The feed is used on your device and is never uploaded. You can grant or revoke camera access at any time in your system settings; without it, the sign check cannot run, but lessons and review still work.

Loquio cannot see my hand. What do I do?

• Add light. Face a window or a lamp rather than having it behind you.
• Move back a little so your whole hand and forearm fit in frame.
• Use a plain background. A cluttered or busy wall behind your hand makes it harder to track.

How do I report a sign?

Use the report option on the lesson screen. Your report carries the sign id, the note you write, and no name or email address. We use it to review and correct the sign.

Is Loquio certified?

No. Loquio is not certified or accredited by any Deaf organization or language authority. Every sign carries an agreement score measured against 47 Deaf signers from the PopSign ASL corpus, and a sign below the threshold is not published. See our Terms of Use for what that does and does not mean.

Is Loquio free?

Yes. The whole course is free, with no account and no sign-in.

Which languages are supported?

The lessons teach American Sign Language. The app and this website are available in English and Spanish.

How do I delete my data?

Open Settings in the app and tap Delete all my data. Full details, including what to do if you no longer have the app installed, are on the delete your data page.

How do I report a bug or crash?

Email support@iocodo.com with your device model, OS version, app version, and what you were doing when it happened.

Where can I read the policies?

Privacy Policy and Terms of Use.